Every step we take is guided by a simple promise: to provide care that uplifts, empowers, and respects the unique journey of every participant.
How We Started
Our story began with a shared question: If we are already so committed to improving outcomes for participants, why not create a service that truly reflects our values and vision?
As a team of professionals with backgrounds in health and disability research, education and training, support work, and leadership, we had spent years walking alongside individuals living with disabilities and their families.
Driven by this purpose, we established Empowered Hands as an NDIS provider delivering high-quality, person-centred support.
At Empowered Hands, this is more than business—it’s our passion. We turn evidence into action and put people at the centre of their own journey. We walk beside, not ahead. We empower, not enable. We offer a hand, not take the lead.
Our Purpose
Our purpose is simple: to provide reliable, compassionate, and person-centred support that uplifts every participant. We are here to empower people with the confidence, independence, and tools to thrive in their daily lives.
Our Mission
To deliver NDIS-aligned support that is professional, inclusive, and empowering, while building genuine relationships that foster independence, celebrate diversity, and create meaningful impact
Our Vission
A world where every individual, regardless of ability, background, or circumstance, feels valued, respected, and empowered to achieve their goals.
Our Values — PRIDE
Everything we do is guided by our PRIDE values:
Professionalism
Delivering excellence with accountability
Respect
Every voice matters and every choice is honoured
Inclusion
We bring optimism and joy into every interaction.
Discipline
Consistent, reliable, and structured support you can trust
At Empowered Hands, we live and breathe empowerment. Every interaction is designed to leave you feeling EMPOWERED:
E
Encouraging
We celebrate every milestone, big or small.
M
Motivating
We help you move forward with confidence.
P
Positive
We bring optimism and joy into every interaction.
O
Open
We listen, respect, and embrace every story.
W
Warm
We provide care with compassion and professionalism.
E
Engaging
We connect meaningfully, making support personal.
R
Reliable
We follow through and stand by our commitments.
E
Empowering
We give you control and encourage independence.
D
Dynamic
We adapt and grow with you at every stage.
Our Promise
Every participant and family we support should feel: This is our promise to you.
Heard
Your unique needs and voice truly matter.
Respected
Your culture, choices, and goals are valued
Supported
With professional, reliable care you can depend on
Empowered
Confident, independent, and in control of your journey
At Empowered Hands, we don’t just provide services,we build relationships.
We celebrate diversity, honour choice, and create space for independence to flourish. We are here to ensure that every journey is filled with dignity, respect, and empowerment.
